Always find what I'm looking for. Not always the most helpful employees. Have waited at length for help at times. It is like most Home Depots
FLOORING - Carpet ordering easy, of course, handing over money is usually welcomed. Measurement service for carpet install also pretty good. Friendly and timely. Installation service poor. Received a call morning of install, we'll be there between 2-6pm. Wife had already taken day off to accomodate install before guests coming. No show installers, no answer on calls. Store said to call measuring company. Measuring company most helpful in that they at least tried calling installer, then called store. Still no answer from installer. This is $3k+ install. Will NEVER use their service again. It is irrelevant that they use 2nd or 3rd party installers. It all reflects on Home Depot, they choose their installation services.
She helped us choose the right fridge and stove that we needed. An hour later we reached the service desk to pay and One of the sales associates asked if we would like some cold water and gave us 2 bottles of water. I thought that that was extremely nice of him to do. I have never experienced this level of customer service at any Home depot....ever.
Awesome shopping experience. My wife and I came here because we were shopping for new new refrigerator & stove for our new home. The moment we walked in the sales associate was extremely helpful & answered all of our questions.
Certainly a great shopping experience. I recently got a tree here and the staff was delightful. It is a great establishment in which you will get what you want easily.
My only regret is that I didn't take down these amazing associates names to include in this review. Nonetheless if your reading this on behalf of my family & I THANK YOU!
The manager Sean does not have the time of day for anyone. He refused to come over to assist me get something off the shelf. An cashier told me that no one was in plumbing at the time so called for Sean to come help. He never came. Sean waited at the other end of the store on his phone. And only finally came over after I was helped. Several employees told me that he does that regularly. So much for demonstrating great customer service.
The Home Depot is a US Hardware Store based in West Long Branch, New Jersey. The Home Depot is located at 310 NJ-36 Ste 100, West Long Branch, NJ 07764, USA.
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